Refund Policy
Refund Policy
Flixwood evaluates refund requests fairly while protecting creators and platform integrity.
1. General Principle
Charges are generally non-refundable once a billing cycle has started, except where required by law or where duplicate/unauthorized billing is verified.
2. Eligible Cases for Review
- Duplicate charge for the same billing period
- Unauthorized transaction confirmed after investigation
- Major technical failure attributable to the platform and not resolved in a reasonable period
3. Non-Refundable Cases
- Partial use of subscription period
- User-side connectivity/device issues
- Policy violations leading to account restrictions
4. Request Window
Please submit refund requests within 7 days of charge date with transaction details and account email.
5. Contact
Email: info@kamalamventures.com
WhatsApp: +91 82204 49911
